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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Latisha Spease

May 25, 2023

5  out of  5 rating by Latisha Spease
"Ever, since my husband introduced me to his agent, with State Farm, I have been overly pleased. The staff has always been an absolute pleasure and very easy to work with. They are always looking the best deals that work well with your situation, I would definitely recommend this company to anyone that I meet, family, and friends. State Farm’s staff exude what customer service is all about."

Gloria Richardson

May 23, 2023

5  out of  5 rating by Gloria Richardson
"I received excellent service. She explained the different policies that they offered, giving me options that would best fit my business. I would definitely recommend this company if you are looking for insurance for your business."

Denise Baker

May 18, 2023

5  out of  5 rating by Denise Baker
"I was very happy with Tyionna. She nice knowledgeable able about everything. Tyionna was so good I changed to state farm. Thank you for her"

tiffany hiott

May 18, 2023

5  out of  5 rating by tiffany hiott
"The ladies at the Soots agency are super helpful and always ready to answer your questions."

Joseph Lattimore

May 7, 2023

5  out of  5 rating by Joseph Lattimore
"So thankful for my representative Ms. Bullock. She wasn't pushy at all and very knowledgeable. Thank you for providing me with all of my options but not pushing me into a decision. Looking forward to a great working relationship."

Sierra Kabir

May 5, 2023

5  out of  5 rating by Sierra Kabir
"Elizabeth was so helpful and patient! I had a lot of questions when switching insurance providers and she answered all of them with delight. If she did not know an answer off the top of her head, she went and found the answer. I very much appreciate Elizabeth and my experience with her!"

Angela Shannon

May 5, 2023

5  out of  5 rating by Angela Shannon
"So far this an amazing insurance company, they are very helpful and knowledgeable and also very nice to talk to, I'm very happy about my insurance agent Tiyonna, she's been a pleasure to work with and I look forward to things getting better. Thanks for all your help"

Sophia Johnson

May 3, 2023

5  out of  5 rating by Sophia Johnson
"Taneshia was very good in explaining the details of different policies that might suit my needs. She was very cordial and easy to work with for sure. I'm glad she's my agent."

norma mcgee

May 3, 2023

5  out of  5 rating by norma mcgee
"Kristian Christ was very helpful today as I had several accounts to focus on. She helped verify particulars about each one. And didn't seem to rush. Actually every one in the office when I come in have been very professional and kind. Truly Norma McGee"

Vanessa Taylor

April 25, 2023

5  out of  5 rating by Vanessa Taylor
"Taneshia was very patient and thorough with her answering my questions!! Very knowledgeable about my savings and offers!! The previous company I was with didn’t have the offers or savings like State Farm. I have more coverage with the same amount of payments that I made with the previous company, thank you so much State Farm (Taneshia)!!😆😆😆"

Mitchell Jenkins

April 20, 2023

5  out of  5 rating by Mitchell Jenkins
"She was very helpful and quick."

William James

March 29, 2023

5  out of  5 rating by William James
"While returning to State Farm, after being with another company, I found that they were able to meet all of my needs in a helpful and professional manner. I would highly recommend them."

Layla Johnson

March 24, 2023

5  out of  5 rating by Layla Johnson
"As a young adult completely new to all of this insurance stuff, State Farm has been a really big help to me, namely their associate Taneshia. Whenever I've been confused about a policy, she's been thorough with explaining and makes it easier for me to understand what and all it is I'm paying for. She's been very patient with me and keeps up with me as an individual, checking up when I got my license and when I moved into a rental property. I value her services and willingness to help me through my insurance needs. (And if corporate reads this, Taneshia needs a raise :D )"

Pam Carson

March 7, 2023

5  out of  5 rating by Pam Carson
"Knowledgeable professionals. Gives you more than one option that works for you and your budget."

Marc Sweezy

March 5, 2023

5  out of  5 rating by Marc Sweezy
"The best agent I ever had. She was very patient and kind"

Greg Hickman

February 24, 2023

5  out of  5 rating by Greg Hickman
"Excellent service 👍"

Larry Wright

February 20, 2023

5  out of  5 rating by Larry Wright
"Very helpful"

Alice J.

February 13, 2023

5  out of  5 rating by Alice J.
"Wonderful experience! I recommend this agency to anyone. Tiana was friendly and professional. So happy I found them!"

Joe Cline

February 11, 2023

5  out of  5 rating by Joe Cline
"Great people to work with always very pleasant to talk to"

Pam Dargan

February 3, 2023

5  out of  5 rating by Pam Dargan
"I had a great experience with Kristian in the State Farm office of Elizabeth Soots in Kernersville, NC. She was very knowledgeable and walked me through the claims process to get the repairs completed. I would recommend their office to anyone looking for insurance for home or car."

Wendy McCoy

February 1, 2023

5  out of  5 rating by Wendy McCoy
"My experience was crazy I had just changed to State Farm got hit in a wreck car was totaled but State Farm handled everything y'all are amazing thanks for everything"

Jim Mcdowell

January 18, 2023

5  out of  5 rating by Jim Mcdowell
"Tiyonna earned my business cause she was working on a Saturday she was easy to work with lowered my rates got me back with State Farm appreciated follow up call and getting it done asap thanks u rock 🙌🏽💯🙏🏾"

Chris Mcpeck

January 5, 2023

5  out of  5 rating by Chris Mcpeck
"Love this place they treat you with respect and always there when I ask something"

Geanetta Gary Turner

December 21, 2022

5  out of  5 rating by Geanetta Gary Turner
"Husband and I was so scared to switch from our car insurance company of 20 years. We got a quote from Tiyonna and she recommended more coverage for the same amount of money, we received the info invoice of the coverage and I was amazed the extra coverage was in the thousands and of course we would be pay the same amount. I am very please of State Farm’s services for my family. Great job keep up the good work!!!!!!!"

Heather Thompson

December 20, 2022

5  out of  5 rating by Heather Thompson
"I was referred to Elizabeth Soots by a dear friend years ago. I've always believed a referral is the greatest compliment! I am also proud to work with Elizabeth and her team to offer a personal approach to insurance."