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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Katie Bryant

September 18, 2023

5  out of  5 rating by Katie Bryant
"Taneshia and Kristian helped me so much! I recommend everyone go to them! The sweetest people and will answer every question you have. Saved me close to $100 a month!"

Steph Rantz

September 12, 2023

5  out of  5 rating by Steph Rantz
"Kristian at Soot State Farm was the calm voice over the phone that navigated me through the claims process. She helped me every step of the way and I feel so very appreciative for her patience with me. I've never had to file a claim before and she really went beyond the call to walk me through the process and gave me some very good advice to boot."

Omar Rodriguez

September 8, 2023

5  out of  5 rating by Omar Rodriguez
"Great customer service all-around great person to speak to and she is very technical about state farm services. I give her 10 stars."

Freida Jones

September 5, 2023

5  out of  5 rating by Freida Jones
"Professional, knowledgeable, and just going above and beyond with customers service. I will refer anyone that I know who's looking for insurance to the Elizabeth Scoots agency and the #1 agent Taneshia"

Ilona Eisler

August 16, 2023

5  out of  5 rating by Ilona Eisler
"I have contacted several auto/home owners insurance companies. Tiyonna from State Farm contacted me immediately, obtained the info she needed, and responded asap. I had her give me several different scenarios, and she was so willing to assist me. I was also quite impressed with her knowledge and professionalism."

Kendra White

August 15, 2023

5  out of  5 rating by Kendra White
"Taniesha was a great person to talk to abt my policy she was very patient with me she really did a great job thanks boo!"


August 4, 2023

5  out of  5 rating by GARRY YOUMELL
"I have recently changed my homeowners insurance policy and auto policy because of ridiculous increases. State farm and Elizabeth Soots agency has been fantastic. I had the pleasure of working with Taneshia. She was very helpful, pleasant and explained in detail everything I inquired about. Taneshia gets an A+ in my book. Looking forward to many years with her and Statefarm insurance. Thanks again Garry"

Wayne Patridge

August 3, 2023

5  out of  5 rating by Wayne Patridge
"Who needs Jake from State Farm when you have a better support team such as Taneshia and all those at Soots State Farm office. They go above and beyond with all insurance needs! They are interested in getting to know you as person and your family. I've been a customer for 27 years and never treated like a policy number. Highly recommend."

Heatherly Holbrook

July 27, 2023

5  out of  5 rating by Heatherly Holbrook
"Taneshia was very pleasant and super knowledgeable. I’m excited to be a part of the State Farm family."

Johnnie Johnson

July 25, 2023

5  out of  5 rating by Johnnie Johnson
"Taneshia was terrific!!! Explained everything thoroughly with my coverages. Best experience I have had with home, auto and emergency medical care insurance."

Mike Spivack

July 21, 2023

5  out of  5 rating by Mike Spivack
"My prior insurance company tried to automatically renew my auto insurance claiming they shopped around and best they could do was a 30% increase with no tickets, accidents or claims, and never brought up bundling. Tiyonna Bullock of State Farm worked on both my HOI and auto insurances, suggested bundling and got me auto ins at basically what I was paying before and HOI at @ a 5% increase (while everyone is experiencing a 30%-40% increase). Thank you so much Tiyonna, I hope State Farm appreciates you. My buddy is also happy that I referred him to you for multiple auto & home insurances, you saved him quite a bit. Again, thank you!"

Debbie Adams

June 27, 2023

5  out of  5 rating by Debbie Adams
"Excellent service with a rapid response. Could not be more pleased."

Latisha Spease

May 25, 2023

5  out of  5 rating by Latisha Spease
"Ever, since my husband introduced me to his agent, with State Farm, I have been overly pleased. The staff has always been an absolute pleasure and very easy to work with. They are always looking the best deals that work well with your situation, I would definitely recommend this company to anyone that I meet, family, and friends. State Farm’s staff exude what customer service is all about."

Gloria Richardson

May 23, 2023

5  out of  5 rating by Gloria Richardson
"I received excellent service. She explained the different policies that they offered, giving me options that would best fit my business. I would definitely recommend this company if you are looking for insurance for your business."

Denise Baker

May 18, 2023

5  out of  5 rating by Denise Baker
"I was very happy with Tyionna. She nice knowledgeable able about everything. Tyionna was so good I changed to state farm. Thank you for her"

tiffany hiott

May 18, 2023

5  out of  5 rating by tiffany hiott
"The ladies at the Soots agency are super helpful and always ready to answer your questions."

Joseph Lattimore

May 7, 2023

5  out of  5 rating by Joseph Lattimore
"So thankful for my representative Ms. Bullock. She wasn't pushy at all and very knowledgeable. Thank you for providing me with all of my options but not pushing me into a decision. Looking forward to a great working relationship."

Sierra Kabir

May 5, 2023

5  out of  5 rating by Sierra Kabir
"Elizabeth was so helpful and patient! I had a lot of questions when switching insurance providers and she answered all of them with delight. If she did not know an answer off the top of her head, she went and found the answer. I very much appreciate Elizabeth and my experience with her!"

Angela Shannon

May 5, 2023

5  out of  5 rating by Angela Shannon
"So far this an amazing insurance company, they are very helpful and knowledgeable and also very nice to talk to, I'm very happy about my insurance agent Tiyonna, she's been a pleasure to work with and I look forward to things getting better. Thanks for all your help"

Sophia Johnson

May 3, 2023

5  out of  5 rating by Sophia Johnson
"Taneshia was very good in explaining the details of different policies that might suit my needs. She was very cordial and easy to work with for sure. I'm glad she's my agent."

norma mcgee

May 3, 2023

5  out of  5 rating by norma mcgee
"Kristian Christ was very helpful today as I had several accounts to focus on. She helped verify particulars about each one. And didn't seem to rush. Actually every one in the office when I come in have been very professional and kind. Truly Norma McGee"

Vanessa Taylor

April 25, 2023

5  out of  5 rating by Vanessa Taylor
"Taneshia was very patient and thorough with her answering my questions!! Very knowledgeable about my savings and offers!! The previous company I was with didn’t have the offers or savings like State Farm. I have more coverage with the same amount of payments that I made with the previous company, thank you so much State Farm (Taneshia)!!😆😆😆"

Mitchell Jenkins

April 20, 2023

5  out of  5 rating by Mitchell Jenkins
"She was very helpful and quick."

William James

March 29, 2023

5  out of  5 rating by William James
"While returning to State Farm, after being with another company, I found that they were able to meet all of my needs in a helpful and professional manner. I would highly recommend them."

Layla Johnson

March 24, 2023

5  out of  5 rating by Layla Johnson
"As a young adult completely new to all of this insurance stuff, State Farm has been a really big help to me, namely their associate Taneshia. Whenever I've been confused about a policy, she's been thorough with explaining and makes it easier for me to understand what and all it is I'm paying for. She's been very patient with me and keeps up with me as an individual, checking up when I got my license and when I moved into a rental property. I value her services and willingness to help me through my insurance needs. (And if corporate reads this, Taneshia needs a raise :D )"